Student Services

Support for study, daily life, and student wellbeing

This page brings together practical support for MIT students, including study support, campus services, school rules, safety information, and useful guidance for living in Sydney.

Study support Progress checks and learning support
Campus help Library, printing, certificates and reception
Life in Sydney Transport, safety and emergency information
Student services

Student Support

Useful services students may need during study

MIT’s public student information covers practical services such as library access, printing, certificate replacement, lost and found, and reception support. These are grouped here into a clearer student-facing overview.

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Library Access

The student handbook says the Sydney Mechanics School of Arts Library is available on Level 2, with paid membership for students.

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Printing & Photocopying

Printing and photocopying are available at reception, with separate black and white and colour rates listed in the handbook.

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Certificates

Students who complete a course receive a certificate, and replacement certificates can be requested for a fee if lost.

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Reception Support

Reception is the main place for lost and found, urgent telephone use, and administrative requests such as class or holiday change forms.

Course Progress Support

Support to help students stay on track

MIT states that course progress is checked regularly, and teachers assess language skills through class participation, homework, tests, interviews and group activities.

If a student is not making satisfactory progress, the handbook says the school may provide help such as learning contracts, individual sessions, and extra tasks targeting weaker areas before any formal reporting step.

Study support

Placement testing

New students complete entry checks in reading, listening, writing and speaking during orientation.

Weekly and term tests

The handbook describes weekly progress testing and a term test every 5 weeks.

Teacher feedback

Teachers provide guidance on strengths, weaknesses and areas for improvement.

Class change requests

Students can request class or schedule changes, subject to school review and timing conditions.

School Rules

Important everyday expectations at MIT

The student handbook includes school rules covering classroom behaviour, English-only use in class, smoking, mobile phones, cleanliness, vandalism, and personal responsibility for valuables.

English Only Policy

Students are expected to use English during class hours. Repeated use of another language may lead to a meeting with the Director of Studies.

Respectful classroom behaviour

Students are expected to participate, avoid disruptive behaviour, and treat teachers and classmates respectfully.

Phones and belongings

Phones should be turned off or silent in class, and students are asked to look after valuables themselves.

Clean and safe environment

Students are asked to help keep shared facilities clean and avoid damage to school property.

Living in Sydney

Practical guidance for daily student life

MIT’s published student information also includes practical advice on safety, sun protection, transport and getting around Sydney.

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Sun protection

The handbook advises students to use sunglasses, hats and sunscreen when outside during the day in Australia.

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Public transport

Students are advised to use an Adult Opal card for buses, trains, metro, light rail and ferries in New South Wales.

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Night safety

The handbook reminds students to be careful when walking around at night in Sydney.

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Work rights information

Students are directed to Fair Work Ombudsman information for legal and workplace rights guidance.

Emergency & Safety

Important contacts and quick reference

MIT’s student information includes school contact details and Australia’s emergency service numbers for police, ambulance and fire.

School contact

MIT Institute reception / school contact number is listed as 02 9267 5777.

Police

000

Ambulance

000

Fire

000

Forms & Downloads

Applications relating to classes, courses and cancellations

Students can download class, course, and holiday request forms from below.
Once a form is completed and signed, students can either scan the form and email it to info@mitinstitute.nsw.edu.au or bring it to Reception. Alternatively, students can come to Reception during working hours (9 am to 5 pm) regarding your requests as per normal.
We may address your request/issue to your appointed agent if your enrolment process was arranged through such agency.

Need help as a student?

Talk to MIT Institute

Ask about student services, course progress, class changes, or practical support while living in Sydney.

Enquiry

Ask about student services

If you need extra help with your studies, have questions about school rules, or need advice on living in Sydney, please send us a message.

Main topics Study support, campus services, safety, living in Sydney
Useful for Current and future MIT students
Next step Send a question or speak directly to reception
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